Managing Logistics for the Federal Government
The U.S. Department of Energy (DOE) needed to upgrade their elevator cab interiors at a time when budgets were extremely tight. They decided to send out a request for proposals for a face-lift on their 24 elevators at the James A. Forrestal headquarters building. Read more...
Problem Solving at the Mandarin Oriental Hotel
The Mandarin Oriental Hotel in Manhattan's Columbus Circle doesn't command its world class ranking by accident. Its attention to detail and the resulting customer service it provides its clientele is impeccable. At $15,000 a night for the Presidential suite, the Mandarin must deliver the highest level of customer service in a nearly zero tolerance environment. Read more...
Designing at the Hilton Times Square
Sunstone Hotel Investors was interested in improving the look and feel of their elevator cars at their Hilton Times Square hotel. They wanted ideas for their main lobby elevators which took guests from the streets of Times Square, to their main lobby on the 21st floor. Read more...